Kodak You Suck.

OMFG.

I loved my printer when I got it.  Yeah, I even blogged about it.  Then I wrote them a letter.  Then they wrote back and said to call.  So today I called...

The first NON english speaking person, after much irritation and frustration, was in the process of taking down all of my information to send me a replacement printer...and as she was taking down my address, we get disconnected.

The next NON english speaking person, doesn't seem to understand a fucking word I'm saying, so I hang up.

The third NON english speaking person, goes through ALL of the same steps the other people have me go through, and then he tells me to take out the print head and the cartridges and put them back.

So, I do that.

And then he says, "Mam, now please take out the print cartridges and the print head."

Yeah, I did that.

And then he says, "Mam, now please take out the print cartridges and the print head."

YEAH I DID THAT.

He LITERALLY said the EXACT same sentence to me 10 times, at least. 

And I say to him, "You've been asking me the same question for the last 10 minutes.  I did that part!!!!"

Then he wants to calibrate.

As if I haven't already tried this???  I mean really?  I CAN speak english and I CAN read and I know how to calibrate a printer and how to clean the printhead......and I've done all of the trouble shooting steps.

The printer is fucking broken you fucking moron.

I guess I'll be buying a new printer.  But certainly not from Kodak.